Privacy statement

1. Data protection at a glance

General information
Thank you for visiting our website and for your interest in our company, e. GO Mobile AG and our products. We take the protection of your private data seriously and we want you to feel comfortable visiting our website. Protecting your privacy when processing personal data is an important concern for us, which we take into account in all our business processes. We only process personal data collected during visits of our websites in according to the data protection provisions of the General Data Protection Regulation (GDPR).
Please read this Privacy and Cookie Policy carefully before using our website. This policy provides all information of how we handle your personal data and how we use cookies. By using this website you accept these regulations.
Our websites may contain links to websites of other providers to which this data protection declaration does not apply.

Collateral
We use technical and organizational security measures to protect all data managed by us from manipulation, loss, destruction and against access by unauthorized persons. Our security measures are continuously improved in line with current technological developments.

Right to information, blocking and deletion
Upon request, we will inform you immediately according to the applicable law, whether and what personal data about you is stored by us. If any stored data turn out to be not correct, we will change your data at your request. Furthermore it is your right to have your personal data blocked or deleted at any time.
If you have any questions concerning the processing of your personal data, you can contact our data protection officer, who is also available in the event of requests for information, suggestions or complaints.
You can as well appeal to a supervisory authority.

Responsible institution
Responsible body within the meaning of the GDPR:
e. GO Mobile AG, Campus-Boulevard 30, D-52074 Aachen, Germany
 

Data protection Officer:
Claus-Peter Kiehl c/o e. GO Mobile AG, Campus-Boulevard 30, 52074 Aachen, Germany;
e-mail: datenschutzbeauftragter@e-go-mobile.com

Competent supervisory authority
Landesbeauftragte für Datenschutz und Informationsfreiheit
Nordrhein-Westfalen
Postfach 20 04 44
D-40102 Düsseldorf

Tel.: +49 211/38424-0
Fax: +49 211/38424-10
E-Mail: poststelle@ldi.nrw.de

 

2. Data collection on our website

Collection, processing and storage of personal data
When you visit our website, our web servers save the IP address assigned to you by your Internet service provider, the website from which you visit us, the websites you visit on our site, the type and version of the browser used as well as the date and duration of your visit.
With the exception of your IP address, personal data will be stored only for the expressly stated purposes if you make it available to us on your own initiative, e. g. as part of a registration, a survey, a competition or for the execution of a contract.
Unless stated otherwise, personal data will only be stored by us for as long as this is necessary to fulfil the pursued purposes.

Use, disclosure of personal data and earmarking
The legal basis of processing data in our company is Art 6 § 1 f) GDPR. Our interests in data processing include ensuring the operation and security of our website, investigating the manner in which visitors use it and simplifying the use of our website as well as for product surveys and marketing purposes but only to the extent necessary in each case. In particular if you provide us with personal data for the purpose of informing you about our products and services, we would like to use your data to question you if necessary. Of course, your participation in such actions is voluntary. If you do not want to take part in it, you can inform us at any time and we will block your data accordingly.

Personal data will not be passed on by us without your consent. If and to the extent that we involve third parties in the performance of contracts (e. g. logistics service providers), this personal data is only received to the extent to which the transfer is necessary for the corresponding service. In the event that certain parts of data processing will be outsourced ("order processing"), we oblige contractors to use personal data only in accordance with the requirements of data protection laws and ensure the protection of your rights.
Personal data will only be transferred to state institutions and authorities within the framework of mandatory national legislation.
Data transmission to places or persons outside the EU beside the cases mentioned in this declaration does not take place and is not planned.
We reserve our right to check data subsequently if there are concrete indications of illegal use or if it is necessary for the detection and elimination of faults.

cookies
Our website uses so-called cookies. Cookies are used to ensure, our website becomes more user-friendly, effective and secure. Cookies are small text files, stored within your computer and saved by your browser.
Most of the cookies used on our website are so-called session cookies. They will be deleted automatically at the end of your visit. Other cookies remain stored on your terminal until they are deleted by you. These cookies are used to enable us to recognize your browser when visiting us again.
You can prevent cookies from being stored on your terminal. In your browser settings you can choose to accept cookies only if you agree to it. If you only want to accept our cookies, but no cookies of our service providers and partners, you can select "Block third party cookies" in your browsers settings. Usually, the help function of the menu bar of your web browser shows you how to reject new cookies and deactivate cookies that are already received.

 

Third-party providers

Contact form and newsletter
If you send us inquiries via our contact form, the data including the contact data you provide, will be stored for the purpose of processing the inquiry and in case there are any of follow-up questions.
When using our contact form, the provided data will be processed by Click Dimensions and stored by Microsoft Dynamics in a European cloud in the tenant of e. GO Mobile AG. Click Dimensions is operated by ClickDimensions LLC 5901 Peachtree Dunwoody Road, NE Suite B500 Atlanta, GA 30328.
A resolution of the appropriateness of data transfer by the EU Commission pursuant to Art. 13 § 1 GDPR from 11.21.2016 (Click Dimensions) and from 08.12.2016 (Microsoft Dynamics) ("Privacy Shield") is given.
You can subscribe to newsletters on our website. The data provided when registering for the newsletter, will only be used for sending the newsletter only, unless you agree to any further use. Click Dimensions also collects the data. You can unsubscribe at any time using the unsubscribe option provided in the newsletter.

Social Media Widgets and Applications
Our website uses social plugins ("plugins") from Facebook, Google+, Twitter, Xing, Instagram, LinkedIn and Pinterest. These plugins are operated exclusively by the respective networks. These plugins provide you with the option to share content or recommend our products. When you visit a site on our website that contains such a plugin, your browser establishes a direct connection to the respective social network servers. The plugins content from the respective network is transmitted directly to your browser and integrated in the website.

By integrating with social plugins on our website, the social network receives the information that you visited the specific page of our Internet presence. If you are logged in to the social network, it will be able to assign your visit on our Website to your account. When interacting with social plugins, for example by clicking the Facebook "I like" button or doing a comment, the corresponding information of your browser will be transmitted directly to the social network and stored there. The purpose and scope of the data collection and any further processing and usage of your data by social networks as well as your relevant rights and setting options for the protection of your privacy can be found in the data protection information of the respective networks or websites.
If you do not want social networks to collect data about you via our website, you need log out of these networks before visiting our website.

PIWIK/MATOMO
Our website uses Piwik, an open source software for statistical analysis of the visitors access. Piwik uses cookies to analyse your use of our website. All  information generated by the cookie about your use of our website is stored on the provider's server in Germany. The IP address is anonymized immediately when it is transferred and before it is stored. No personal data will be collected.

DoubleClick by Google
DoubleClick by Google is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), which is used on our website. Doubleclick by Google uses cookies to serve ads, relevant to your interests. Your browser is assigned with a pseudonymous identification number to check what ads have been displayed and what ads you have called in your browser. These cookies do not contain any personal information. The use of DoubleClick cookies only enables Google as well as its partner websites to place ads based on your previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted to a server placed in the USA for analysis and stored there by Google.
A resolution of the appropriateness of data transfer by the EU Commission pursuant to Art. 13 para. 1 GDPR is available from 09.25.2017 ("Privacy Shield").
You may refuse the use of cookies by DoubleClick by Google by selecting the appropriate settings on your browser. You can also prevent Google from collecting any data generated by the cookies and relating to your website usage as well as from processing this data by Google by downloading and installing the browser plug-in available under the following link when you go to "Extension for DoubleClick deactivation". For more information about DoubleClick by Google and its privacy policies, please visit https://policies.google.com/technologies/ads?hl=en.

Google Analytics
Our website uses functions of the web analysis service Google Analytics. Provider is Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies. The information generated by these cookies about your usage of our website is usually transferred to a Google server in the USA and stored there.
On our behalf, Google will use this information to evaluate your use of our website, to compile reports on your website activities and to provide us with other services relating to your use of our website and the Internet. The IP address transmitted by the browser within the framework of Google Analytics is not merged with any other Google data.
A resolution on the appropriateness of data transfer by the EU Commission pursuant to Art. 13 para. 1 GDPR is available from 09.25.2017 ("Privacy Shield").
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do refuse the use pf cookies, you may not be able to use all functionalities of our website. You can also prevent Google from collecting any data at all, generated by the cookies, by downloading and installing the browser plug-in available following the link:
http://tools.google.com/dlpage/gaoptout?hl=en

Google Maps
Our website uses Google Maps to display maps and provide a navigation service. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
By using these services, you as a user agree with the collection, processing and use of the automatically collected data as well as the data entered by you by Google, one of its representatives, or third party providers.
The terms of use for Google Maps can be viewed under Terms of Use for Google Maps, detailed details in the Privacy Center of google.de: Transparency and Choices as well as Privacy Policy.
A resolution on the appropriateness of data transfer by the EU Commission pursuant to Art. 13 para. 1 GDPR is available from 09.25.2017 ("Privacy Shield").

YouTube
All videos on our website are provided by YouTube. Operator of YouTube is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When visiting one of our Pages with YouTube plugins, a connection to the YouTube servers will be established.
If you are logged in to your YouTube account, YouTube will be allowed to associate your surfing behaviour on our website directly with your personal YouTube profile. You can prevent this by logging out of your YouTube account before entering our website.
Further information on the handling of user data by YouTube can be found in YouTube's privacy policy at https://www.google.de/intl/de/policies/privacy.
A resolution on the appropriateness of data transfer by the EU Commission pursuant to Art. 13 para. 1 GDPR is available from 09.25.2017 ("Privacy Shield").