Aachen

Manager Technical Center After Sales (m/f/d)

Aachen

Manager Technical Center After Sales (m/f/d)

Your main tasks

  • Overall disciplinary and functional management of the plant branch (workshop), technical service and back office areas
  • Short-, medium- and long-term planning of the TC (quantitative and qualitative)
  • Budget and cost center responsibility as well as responsibility for forecasts and investment planning
  • Coordination of tasks from multiple reporting systems (CRM and ERP systems)
  • Interface to production, development, quality assurance and sales
  • Competent contact person for all affiliated service partners (best practice)
  • Idea generator and initiator for profitable additional and service activities to be offered
  • Planning and preparation for the execution of service actions, retrofits and model upgrades
  • Validation of created work instructions and time specifications as well as their invoicing values
  • Optimization of procedures and processes in terms of CIP

Your profile

  • Successfully completed technical training (master craftsman title HWK) / business management studies or comparable qualification with additional business management training.
  • At least 5 years of professional experience in a comparable position including staff responsibility (e.g. branch or store management)
  • Strong communication skills, analytical thinking, organizational talent but also "hands-on mentality
  • Confident handling of MS-Office and comparable programs
  • International mindset
  • Fluent in written and spoken German and English

Why us?

  • An exciting, varied and challenging job
  • Short decision-making processes and independent work
  • Fast-growing company with a wide range of career opportunities
  • A young, dynamic and highly motivated team with exceptional team spirit
  • Flexible working environment
  • Hybrid working model
  • Support for the use of public transport (subsidised ticket)
  • Good infrastructure for private transport (proximity to the motorway, charging stations for electric cars and free parking)
  • Corporate benefits platform
  • Company health management and company pension scheme with Allianz
  • Drinks - flat rate (water and coffee)

Open positions

Join our Team.

Open positions

Join our Team.