Aachen
Manager Technical Center After Sales (m/f/d)
Aachen
Manager Technical Center After Sales (m/f/d)
Your main tasks
- Overall disciplinary and functional management of the plant branch (workshop), technical service and back office areas
- Short-, medium- and long-term planning of the TC (quantitative and qualitative)
- Budget and cost center responsibility as well as responsibility for forecasts and investment planning
- Coordination of tasks from multiple reporting systems (CRM and ERP systems)
- Interface to production, development, quality assurance and sales
- Competent contact person for all affiliated service partners (best practice)
- Idea generator and initiator for profitable additional and service activities to be offered
- Planning and preparation for the execution of service actions, retrofits and model upgrades
- Validation of created work instructions and time specifications as well as their invoicing values
- Optimization of procedures and processes in terms of CIP
Your profile
- Successfully completed technical training (master craftsman title HWK) / business management studies or comparable qualification with additional business management training.
- At least 5 years of professional experience in a comparable position including staff responsibility (e.g. branch or store management)
- Strong communication skills, analytical thinking, organizational talent but also "hands-on mentality
- Confident handling of MS-Office and comparable programs
- International mindset
- Fluent in written and spoken German and English
Why us?
- An exciting, varied and challenging job
- Short decision-making processes and independent work
- Fast-growing company with a wide range of career opportunities
- A young, dynamic and highly motivated team with exceptional team spirit
- Flexible working environment
- Hybrid working model
- Support for the use of public transport (subsidised ticket)
- Good infrastructure for private transport (proximity to the motorway, charging stations for electric cars and free parking)
- Corporate benefits platform
- Company health management and company pension scheme with Allianz
- Drinks - flat rate (water and coffee)
Open positions
Join our Team.