Aachen
Expert Service Actions (m/f/d)
Aachen
Expert Service Actions (m/f/d)
Your main tasks
- Planning, implementation and follow-up of service actions
- Responsibility for the operational, efficient and complete execution of service actions at OEM level
- Identification of affected vehicles according to specifications from the field monitoring steering committee
- Creation and implementation of an individual project plan with scheduled milestones for each service action
- Coordinate internal departments and pass on or procure the necessary information
- Communication with service partners
- Create templates for documentation and invoicing by the service partners
- Monitor and document timeline, costs, degree of implementation
- Prepare and present regular status reports and/or reportings
- Contribute to the improvement of IT tools involved
- Anchoring and optimizing existing processes regarding the implementation of service actions
Your profile
- Successfully completed business or technical studies or a comparable degree in the field of technology
- At least 3 years of professional experience in a comparable position
- Excellent knowledge of automotive engineering, experience with warranty tools and processes, warranty audits and QM/product safety desirable
- Fast comprehension especially in complex technical contexts
- Very good expression in German and English language
- Organized and solution-oriented way of working
- Experience in quality management and warranty processing systems
Why us?
- An exciting and challenging job
- Short decision-making processes and independent work
- Fast-growing company with a wide range of career opportunities
- A young, dynamic and highly motivated team with exceptional team spirit
- Flexible working environment
- Hybrid working model
- Support for the use of public transport (subsidised ticket)
- Good infrastructure for private transport (proximity to the motorway, charging stations for electric cars and free parking)
- Corporate benefits platform
- Company health management and company pension scheme with Allianz
- Drinks - flat rate (water and coffee)
Open positions
Join our Team.