Aachen

Expert Service Actions (m/f/d)

Aachen

Expert Service Actions (m/f/d)

Your main tasks

  • Planning, implementation and follow-up of service actions
  • Responsibility for the operational, efficient and complete execution of service actions at OEM level
  • Identification of affected vehicles according to specifications from the field monitoring steering committee
  • Creation and implementation of an individual project plan with scheduled milestones for each service action
  • Coordinate internal departments and pass on or procure the necessary information
  • Communication with service partners
  • Create templates for documentation and invoicing by the service partners
  • Monitor and document timeline, costs, degree of implementation
  • Prepare and present regular status reports and/or reportings
  • Contribute to the improvement of IT tools involved
  • Anchoring and optimizing existing processes regarding the implementation of service actions

Your profile

  • Successfully completed business or technical studies or a comparable degree in the field of technology
  • At least 3 years of professional experience in a comparable position
  • Excellent knowledge of automotive engineering, experience with warranty tools and processes, warranty audits and QM/product safety desirable
  • Fast comprehension especially in complex technical contexts
  • Very good expression in German and English language
  • Organized and solution-oriented way of working
  • Experience in quality management and warranty processing systems

Why us?

  • An exciting and challenging job
  • Short decision-making processes and independent work
  • Fast-growing company with a wide range of career opportunities
  • A young, dynamic and highly motivated team with exceptional team spirit
  • Flexible working environment
  • Hybrid working model
  • Support for the use of public transport (subsidised ticket)
  • Good infrastructure for private transport (proximity to the motorway, charging stations for electric cars and free parking)
  • Corporate benefits platform
  • Company health management and company pension scheme with Allianz
  • Drinks - flat rate (water and coffee)

Open positions

Join our Team.

Open positions

Join our Team.