Aachen
Service Assistenz (m/f/d)
Aachen
Service Assistenz (m/f/d)
Your main tasks
- Customer advisory service and processing of order inquiries by telephone and in writing
- Preparation of quotations for customers
- Taking over and independent processing of orders, including the complete processing of the material flow
- Control of compliance with deadlines, preparation of invoices, delivery bills and credit bills as well as documentation of delivery processes
- Processing and forwarding of complaints
- Monitoring, analysis and reporting of the workshop business
- Maintenance of master data in the ERP system and ensuring data quality
- Reception of customers of the e.GO factory branch
Your profile
- Successfully completed commercial training as an industrial clerk or similar (e.g. automotive clerk, forwarding clerk) and several years of professional experience in the field of order processing as well as a good understanding of internal processes
- Profound computer skills (including Outlook, Word, Excel)
- Experience with MS Dynamics or other ERP systems required
- Independent, proactive and structured way of working
- Service oriented and good communication skills
- Good technical understanding, sense of quality and responsibility as well as a quick perception are advantageous
- Ability to work in a team and reliability
- Enthusiasm for creative solutions and new approaches "out of the box"
- Fluent written and spoken German and English are desirable
Why us?
- An exciting, varied, and challenging job
- Short decision-making processes and autonomous work
- Fast-growing company with a wide range of career opportunities
- A young, dynamic, and highly motivated team with exceptional team spirit
- Flexible working environment
- Support for the use of public transport (subsidised ticket)
- Good infrastructure for private transport (proximity to the highway, free parking and charging stations for electric cars)
- Corporate benefits platform
- Company health management and company pension scheme with Allianz
- Drinks - flat rate (water and various types of coffee)
Open positions
Join our Team.