Aachen

Service Assistenz (m/f/d)

Aachen

Service Assistenz (m/f/d)

Your main tasks

  • Customer advisory service and processing of order inquiries by telephone and in writing
  • Preparation of quotations for customers
  • Taking over and independent processing of orders, including the complete processing of the material flow
  • Control of compliance with deadlines, preparation of invoices, delivery bills and credit bills as well as documentation of delivery processes
  • Processing and forwarding of complaints
  • Monitoring, analysis and reporting of the workshop business
  • Maintenance of master data in the ERP system and ensuring data quality
  • Reception of customers of the e.GO factory branch

Your profile

  • Successfully completed commercial training as an industrial clerk or similar (e.g. automotive clerk, forwarding clerk) and several years of professional experience in the field of order processing as well as a good understanding of internal processes
  • Profound computer skills (including Outlook, Word, Excel)
  • Experience with MS Dynamics or other ERP systems required
  • Independent, proactive and structured way of working
  • Service oriented and good communication skills
  • Good technical understanding, sense of quality and responsibility as well as a quick perception are advantageous
  • Ability to work in a team and reliability
  • Enthusiasm for creative solutions and new approaches "out of the box"
  • Fluent written and spoken German and English are desirable

Why us?

  • An exciting, varied, and challenging job
  • Short decision-making processes and autonomous work
  • Fast-growing company with a wide range of career opportunities
  • A young, dynamic, and highly motivated team with exceptional team spirit
  • Flexible working environment
  • Support for the use of public transport (subsidised ticket)
  • Good infrastructure for private transport (proximity to the highway, free parking and charging stations for electric cars)
  • Corporate benefits platform
  • Company health management and company pension scheme with Allianz
  • Drinks - flat rate (water and various types of coffee)

Open positions

Join our Team.

Open positions

Join our Team.